Apple wants to fix your iPhone 6 and 6S
Apple is launching a new service program specifically for iPhone 6 and iPhone 6s, offering free work on some smartphones. The iPhones have to be fairly new—made between October 2018 and August 2019—and show some issues when users try to power them on through normal use.
Apple notes that the issue is that some iPhones may have a part that is failing and not allowing the phone to turn on and launch. If the serial numbers are covered, Apple will repair this problem for free.
Apple launched the iPhone 6 in September 2014 and the iPhone 6s one year later, in September 2015. Just last month, in September 2019, Apple unveiled its iPhone 11 and its new operating system, iOS 13. But the new OS won't work on the iPhone 6, with the iPhone 6s being the oldest version that can be updated.
Apple has had to launch repair offers outside its typical service through Apple Care in the past for the iPhone 6. In 2018, after admitting it had purposely slowed down iPhones for performance issues, the company had to run a battery replacement program, offering new batteries for the iPhone 6 and newer models.
For this latest issue, people can find out if their iPhone 6 and iPhone 6s are specifically affected—and eligible for a free fix—by entering the serial number on Apple's repair program.
If an iPhone 6 or iPhone 6s is found to be eligible for the new repair program, the user can bring the smartphone to an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support for assistance.
For those who think their iPhone was impacted by this issue but have already paid for the repair on their smartphone, they can also contact Apple about potentially getting a refund.
